CUSTOM CROPS....Where is my package??

Well I ran to the mailbox today hoping my order had arrived from CUSTOM CROPS.  Sad to say that it has now been exactly 3 weeks and still no package.  Has anybody else ordered from them and how did you find their shipping time?  It wouldn't be so bad except that I was waiting for the Cricut Easter 2010 cartridge to come.  I wanted to make some Easter cards but it looks like it will be too late to make them and get them in the mail by the time it arrives................